Author Archives: Lexi

What El Agente Topo Teaches Us About Aging, Care, and Connection

I recently watched the Chilean film El Agente Topo (The Mole Agent), a documentary that is part mystery, part social commentary, and part unexpected heartbreak. It begins like a detective story, but ends as something much more human: a reflection on aging, loneliness, and the assumptions we make about elder care.

The premise sounds almost humorous. A private investigator is hired by a woman who believes her mother is being mistreated at a retirement home. Instead of questioning staff or reviewing paperwork, he decides to send in an undercover agent, but not the kind you’d expect. He places an ad in the newspaper looking for someone 80 to 90 years old who is “phone savvy.”

This alone sets the tone: the world of espionage meets the everyday challenges of old age.

An Unlikely Spy

The final candidate, Sergio, is charming, warm, and very much not tech savvy. Watching him learn to send photos, record videos, and navigate WhatsApp is endearing but also telling. Technology is often seen as a bridge, but for many older adults, it is still a barrier, one that can distance them from the rest of society.

Despite the struggles, Sergio is hired and enters the nursing home as a resident. His mission is simple: observe the mother’s care, look for signs of abuse, take notes, and report everything back to the investigator.

What Sergio Actually Finds

As he settles into the home, Sergio begins to blend in with the residents. He talks with them, eats with them, and becomes a part of their daily routines. He films quietly, takes notes discreetly, and documents everything.

After three months, he reaches a surprising conclusion:

The problem is not the nursing home. It’s the family.

The woman who hired the investigator barely visits her mother. Many residents experience the same thing: families who send their elders away and then fail to show up. The caregivers, meanwhile, are doing their best with limited resources, long hours, and the emotional weight of filling the roles family members have abandoned.

There’s a brief, striking moment where a doctor explains that she barely sleeps. It’s a reminder that elder care is a system held together by overworked, under-appreciated people.

A Story Bigger Than the Investigation

What begins as a potential scandal evolves into a powerful message: the greatest neglect many older adults face doesn’t come from institutions. It comes from the people who stop showing up.

Sergio becomes a friend to the residents. He listens to their stories, comforts them during lonely evenings, and brings a sense of dignity to their days. By the end, it’s clear that the “investigation” uncovered something more profound than mistreatment: the emotional abandonment of the elderly.

Why the Film Matters

El Agente Topo asks us to rethink how we treat aging, not as a problem to be managed, but as a stage of life that needs connection, affection, and presence. It challenges the stereotype of the “bad nursing home” and turns the lens toward a broader social reality: loneliness is the real culprit.

Sometimes the most meaningful care isn’t the kind you can document in a report. It’s the act of simply showing up.

Next week, we’ll take this conversation even further. We’ll explore how different cultures around the world approach caring for the elderly: from family-centered traditions to independence-focused models, and what these differences mean for aging with dignity. Stay tuned for a deeper look at the cultural side of elder care.

Public Displays of Affection Around the World: What’s Acceptable (and What’s Not)

A quick hug. A kiss on the cheek. Holding hands. For some people, these gestures are a natural way to show affection. For others, they can feel shocking or even inappropriate, depending on where you are in the world.

Public displays of affection (PDA) are one of the clearest examples of how culture shapes human behavior. What’s considered sweet in one country might be scandalous in another.

The West: Affection as a Sign of Openness

In much of North America and Western Europe, public affection is widely accepted, even expected. Couples hold hands, greet with hugs, or share a kiss in public without anyone thinking twice. In the U.S., PDA is often seen as a sign of confidence and emotional honesty, while in France or Italy, kissing in public can be viewed as an expression of romance rather than impropriety.

However, even in these cultures, there are unspoken limits. Intimate or lingering physical displays can still attract side-eye or discomfort, especially in professional settings or family environments.

The Middle East and South Asia: Modesty and Respect

In contrast, many Middle Eastern and South Asian cultures place strong emphasis on modesty and discretion. Public affection between romantic partners is generally frowned upon, and in some countries, even legally restricted.

In Saudi Arabia or the United Arab Emirates, holding hands may be tolerated between married couples, but kissing or embracing in public can lead to fines or arrest. In India and Pakistan, public affection often sparks controversy because it clashes with social expectations of modesty and decorum. Yet, gestures of same-gender friendship (like men holding hands) are perfectly normal and symbolize trust, not romance.

East Asia: Emotion in Private, Respect in Public

Japan, China, and South Korea often lean toward emotional restraint in public. In Japan, affection is viewed as something deeply personal, best expressed in private spaces. A couple walking together may not touch at all, yet their bond is no less strong.

This discretion is tied to cultural values of harmony and respect, maintaining social balance by avoiding behavior that draws attention or makes others uncomfortable. Younger generations, however, are slowly challenging these norms, with mild displays like handholding or cheek kisses becoming more common in major cities.

Latin America and the Mediterranean: Warmth as Connection

In contrast, affection in public is often celebrated in Latin America, Southern Europe, and parts of Africa. Physical touch, like hugs, cheek kisses, even dancing, is a normal part of connection. In Argentina, Brazil, or Spain, friends often greet with kisses, and couples openly show affection without stigma. In these regions, warmth and physical closeness symbolize openness, trust, and belonging.

A Mirror of Cultural Values

How societies handle PDA reflects deeper values: modesty, freedom, respect, or community. Whether affection is public or private, the intention behind it is universal: to connect, to care, and to express love.

So next time you see (or hesitate to share) a moment of affection abroad, remember: it’s not about right or wrong, it’s about what love looks like through another culture’s eyes.

The Subtle Art of Email Etiquette

Whether you’re sending a quick “Thanks!” or a long project update, how you respond to an email says more than you might think. While email feels universal, the way people interpret tone, timing, and formality varies widely across cultures.

Timing Is Everything

In the U.S., fast responses are often seen as a sign of professionalism and efficiency. A same-day reply says, “I value your time.” But in other parts of the world, such urgency can come across as unnecessary pressure.

In Germany and Switzerland, punctuality extends to communication. People often expect timely, precise responses. However, in SpainItaly, or Latin America, a delay of a day or two is normal, reflecting a more relaxed approach to business rhythm and personal boundaries.

Tone and Formality

In many Western countries, emails have become increasingly casual. It’s not uncommon to see greetings like “Hey” or even no greeting at all. But in JapanSouth Korea, and much of Asia, formality still rules. Titles and honorifics matter, and even a short message will begin with polite framing like, “Thank you for your continued support.”

Meanwhile, French and Belgian professionals often favor elegant phrasing, even in short exchanges. A “Bonjour Madame Dupont” and a proper closing line aren’t optional, they’re part of the communication ritual.

The “Reply All” Dilemma

What’s considered efficient collaboration in one culture can feel invasive in another. Americans often include multiple people in an email thread for transparency. In contrast, Nordic and East Asian cultures may prefer a narrower audience to respect privacy and hierarchy.

To Thank or Not to Thank

A quick “Thank you!” email is polite in the U.S., but in the U.K., overthanking can seem excessive. In Scandinavian cultures, it may even be read as inefficient. If everyone sent a thank-you email, inboxes would never end.

A Shared Goal

Despite the differences, the goal of email etiquette everywhere is the same: to communicate clearly and respectfully. Taking a moment to consider your audience, their time zone, hierarchy, and norms, can make your message not just read, but understood.

The next time you hit “Send,” remember: email is more than just words on a screen. It’s a cross-cultural dance of respect, tone, and timing.

Til Divorce Do Us Part Around The World

Love may be universal, but the way we end it isn’t. Around the world, divorce carries very different meanings, from a personal reset to a social taboo. How a culture views marriage and family often determines how it views divorce.

The West: Breaking Free and Starting Over

In much of the Western world, divorce has gradually lost its stigma. In the United States and many parts of Europe, it’s often seen as a way to reclaim happiness or independence when a marriage no longer works. While still emotionally difficult, divorce is legally straightforward and increasingly normalized.

In countries like Sweden, where individual freedom and equality are deeply valued, divorce rates are among the highest in the world. There’s little social shame in ending a relationship that no longer serves both partners. Children are often co-parented with an emphasis on stability and emotional health.

Contrast that with Italy or Ireland, where Catholic tradition has kept divorce rates lower and marriage sacred for generations. Though social views are slowly changing, divorce can still carry a sense of failure or moral weight.

Asia: Tradition Meets Modernity

In many Asian societies, divorce sits at the crossroads of modern independence and traditional duty.

In Japan, divorce is becoming more common, but cultural expectations still lean toward endurance and harmony. Many couples stay married for social appearances or for the sake of their children, even when the emotional connection fades. Historically, Japanese women faced severe economic and social consequences for divorce, something that’s only recently begun to shift.

In India, where marriage is often seen as a union of families rather than individuals, divorce rates remain low. Ending a marriage can bring shame to both partners’ families, especially for women. However, urban areas are seeing a quiet rise in divorces as younger generations prioritize compatibility and autonomy over social pressure.

The Middle East and Africa: Religion and Community First

In many Middle Eastern and North African countries, divorce is permitted under religious law but tightly regulated. In Islam, marriage is a contract that can be dissolved, but social attitudes often discourage it. A divorced woman may face judgment, while divorced men are rarely criticized. Still, growing access to education and legal support has given more women the ability to seek divorce on fairer terms.

In Sub-Saharan Africa, divorce attitudes vary by region and religion. In some communities, separation is accepted if a marriage fails to bring harmony or children. In others, it’s viewed as disruptive to the extended family structure that marriage helps sustain.

Finding Balance

While divorce often reflects heartbreak, it also reveals something deeper about cultural values, whether a society prizes duty or self-fulfillment, family harmony or personal freedom.

In the end, divorce isn’t just the end of a relationship. It’s a mirror of what a culture believes about love, responsibility, and the right to choose one’s own path.

One Fate, Many Traditions: Death Around the World

I’ve always said that attending a funeral is one of the best ways to reflect on what truly matters, and to remind ourselves that one day, we will all face the same fate. But how we face death varies greatly from culture to culture.

American author Ken Druck, who writes extensively about grief, says that Americans have created a culture that is “grief illiterate.” “We are taught that there’s a pill for every pain, for every problem. However, there is no pill to erase death. Death evokes a feeling of helplessness; it’s easier to turn away.”

In much of the Western world, death is often seen as something to be avoided, postponed, or hidden. Conversations about dying are uncomfortable. Funerals tend to be somber and formal, with grief kept private and controlled. Yet, not all cultures approach mortality this way. Around the world, death can be viewed not only as an ending but as a continuation, and even a celebration.

Mexico: A Conversation with the Dead

In Mexico, Día de los Muertos (Day of the Dead) is a vibrant reminder that death is part of life. Families build colorful altars adorned with marigolds, photos, and the favorite foods of loved ones who have passed away. Rather than mourn quietly, people gather in cemeteries, share stories, and laugh. It’s a day to welcome the dead home; to eat, drink, and remember together. Grief becomes something collective, tender, and alive.

Ghana: A Celebration of a Life Well Lived

In parts of Ghana, funerals are joyful events filled with music, dance, and elaborate coffins shaped like airplanes, animals, or tools, symbols of the person’s passions or profession. Death is not an interruption but a passage to the ancestral world. The louder and more colorful the celebration, the greater the honor paid to the deceased. It’s a way of ensuring that their spirit is remembered and continues to participate in community life.

Japan: Duty, Ritual, and Reflection

In Japan, mourning is marked by quiet ritual and reverence. The Buddhist view sees death as part of the continuous cycle of rebirth. The family’s duty, through ceremonies, incense, and offerings, is to help guide the spirit peacefully to the next stage. Emotional restraint is often seen as a sign of respect. Grief is internalized, not displayed, emphasizing balance and continuity rather than loss.

Madagascar: The Dance of the Dead

The Malagasy people hold a ceremony called famadihana, or “the turning of the bones.” Families exhume the remains of ancestors, rewrap them in fresh cloth, and dance with them before returning them to the tomb. The ritual strengthens ties between the living and the dead, ensuring that memory remains active and communal rather than distant or forgotten.

A Universal Truth

Whether death is faced with silence, ceremony, or song, each culture gives it meaning in its own way. Some embrace grief openly; others find peace in ritual or humor. But across every language and tradition, death reminds us of the same truth: we are all connected to the past, to one another, and to what comes next.

Customer Service Isn’t Universal

We all know what good or bad customer service feels like, or do we? What many of us consider “good” service actually depends on where we’re from. Expectations for how employees should treat customers vary widely from culture to culture. What feels friendly and attentive in one country might feel intrusive or unprofessional in another.

What ‘Good Service’ Means Around the World

In the United States, good service is tied to friendliness and enthusiasm. Smiling, small talk, and frequent check-ins are seen as signs that a business values its customers. Tipping also plays a big role. It’s not just a reward for service but part of the system that motivates staff to go above and beyond.

But cross the ocean, and the rules change. In Japan, the ideal service experience is polite, precise, and quiet. Employees speak softly, use formal language, and bow as a sign of respect. Efficiency and humility matter more than friendliness. The idea is to serve the customer flawlessly without interrupting their peace.

In France, waiters may seem aloof or slow to bring the check, but that’s because dining is meant to be leisurely. Hovering over a table or interrupting a conversation is considered rude. French service emphasizes professionalism and respect for personal space, not constant attention.

In Germany, service tends to be fast, efficient, and no-nonsense. Customers may not get a warm smile, but they will get accuracy and competence. Directness is valued over charm.

And in Georgia (the country), service can seem inconsistent to outsiders. It’s common for waitstaff to give customers space and privacy rather than frequent check-ins. The expectation is that customers will call for service when needed, not the other way around.

Why These Differences Exist

These differences reflect broader cultural values. In individualistic cultures like the U.S., businesses compete to make every customer feel special. In collectivist societies like Japan, the focus is on harmony and respect, avoiding behavior that might disturb others.

Time and pace also shape service styles. In southern Europe and Latin America, meals and interactions unfold slowly, reflecting cultures that value connection over speed. In contrast, the American “time is money” mindset favors efficiency and convenience.

No One Right Way

There’s no universal definition of ‘good’ customer service. What works in one place might fail in another. The key is cultural awareness and understanding what people in that country expect and value.

Whether you’re traveling, expanding your business, or simply ordering dinner abroad, a little cultural empathy goes a long way. After all, service isn’t just about transactions, it’s about connection.

The Hidden Language of Maps

Maps don’t just show places, they show how we see the world. When you look at a map, it might seem simple. North is at the top. Countries are where you expect. But maps don’t just tell facts. They tell stories, and those stories depend on who made the map.

Why Is North Always Up?
It hasn’t always been. Long ago, some maps had south or east at the top. But when Europe became powerful, mapmakers started putting Europe on top. That made it look more important. Today, almost all Western maps still follow that style. Chinese maps also are oriented with north on top, but centered around the Pacific Ocean.

What’s Wrong with the Mercator Map?
The Mercator map is one of the most common maps we see. It was made for sailing, not for showing true size. That’s why Greenland looks huge (almost the size of Africa) even though Africa is much, much bigger. This can make smaller countries look more important, and bigger ones seem small.

Maps Can Leave Things Out
Maps are made by people, and people make choices. Some maps change names of places, leave out small countries, or draw borders in a way that helps one side more than another. That means maps aren’t always fair or true.

Maps Are Powerful
Maps have been used to claim land, win wars, and control people. Even today, maps from different countries may show borders in different ways. A map is not just a picture, it’s a point of view.

Next time you see a map, ask yourself: Who made it? What story are they trying to tell?

Alcaraz Smashes Spanish Stereotypes at the US Open

During the US Open, an interviewer asked Carlos Alcaraz if, as a Spaniard, it was difficult for him to wake up early for an 11:30 a.m. match, a question that played into a tired stereotype that Spaniards are lazy or struggle with mornings.

Alcaraz responded with honesty and composure: “No, I am not a morning person. I find it difficult to get up in the morning. But today, I got up early, warmed up, and played well.”

His response highlighted two important points. First, the question itself showed a lack of cultural sensitivity, reducing an entire nationality to a cliché. Second, it demonstrated a lack of understanding of what tennis professionals actually do before stepping onto the court.

Players typically spend an hour to an hour and a half stretching and doing cardio, followed by at least another hour of practice before their match. Far from being lazy, the preparation reflects incredible discipline and physical commitment.

So no, not all Spaniards are lazy. And some, like Alcaraz, prove they are anything but.

Not Every Engagement Looks Like Taylor Swift’s

When Taylor Swift and Travis Kelce announced their engagement last week, all eyes were on one thing: the ring. In the U.S. and much of Europe, a diamond sparkler has become the symbol of commitment. But not every culture says ‘yes’ the same way.

In the West, diamond rings rose to fame in the mid-20th century after the famous slogan ‘A Diamond Is Forever’ from De Beers. Today, they represent love and permanence.

✨ Elsewhere, symbols differ:

  • In India, gold jewelry and family ceremonies matter more than rings.
  • In Nordic countries, both partners wear simple bands during the engagement.
  • In the Middle East, dowries and large celebrations often overshadow rings.
  • In Japan, couples may use Western rings but also honor traditions like sake-sharing rituals.
  • Across Africa, clothing, livestock, or other gifts mark the promise.

Whether a diamond, a bangle, or a shared ritual, the message is the same: a public promise of love and commitment.

While Swift’s ring may have captured global headlines, it’s only one version of a tradition told in countless ways.

The Cultural Language of Flowers

Giving flowers is a simple way to show how we feel. Whether it’s to say “I love you,” “I’m sorry,” or “Congratulations,” flowers help us express emotions without words. People have been giving flowers for thousands of years, and the meaning behind the gesture can vary across cultures.

In ancient Egypt, flowers were used in ceremonies and to honor the dead. The Greeks and Romans gave them as gifts at festivals. In Victorian England, each flower had its own secret meaning. Red roses meant love, yellow meant friendship, and so on.

Today, different cultures have different flower traditions:

  • In Japan, white lilies are used at funerals, not weddings.
  • In Russia, an odd number of flowers is for happy occasions; even numbers are for funerals.
  • In China, red flowers bring luck, but white ones can be a sign of mourning.
  • In Mexico, marigolds are used for Day of the Dead to remember loved ones.

In many Western countries, flowers are given for birthdays, Valentine’s Day, Mother’s Day, or just to say you care.

But be careful! What’s kind in one place may be rude in another. A certain color or number of flowers can carry deep meaning. That’s why it’s a good idea to learn local customs before giving a bouquet.

No matter where you are in the world, flowers remain a thoughtful way to connect with others and show you care.